Due to the large volume of orders lately our processing time is typically 7-10 business days. Delivery details will be provided in your confirmation email.
Yes, we can arrange shipping under an account you have with FedEx, UPS, USPS and DHL express. Simply include the account information in the "Shipping Account Information If You Wish To Use Your Own Shipping Carrier" box in the check out screen, for further assistance you can email firstname.lastname@example.org
Yes, our warehouse in California offers free pick-up service. At checkout, select the pick-up option. You will be notified when your order is ready for pick-up, and you can come by Monday to Friday 8 am - 3 pm.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
We get this question quite often.
- Simply put, the "Wrap-Around" Honeycrate has elastic all the way around allowing it to snugly fit on an overhead frame.
- The "Zipper-Style" Honeycrate is the same as its "Wrap-Around" counterpart - but has additional zipper cutouts allowing the frame to be used with ears and stands.
We always aim for make sure our customers love our products. If you do need to return an order, we’re happy to help. Contact us and we’ll take you through the process.
A common question is whether or not our products will work with incandescent lighting rigs.
Our products are made using Nylon materials. This means when in contact with direct heat - they do have the potential to melt.
Our products are recommended for use with LED lighting options only.
They both fit on a 4 x 4 grip frame The Queen Bee is bigger in our Honeycrate Cell with dimensions approximately 10'' wide by 12'' deep, and the Butterfly cells are approximately 3" wide by 3" deep.
Depending on the size of the Beehive, the distance between the Lighting and Diffusion layer will be either 2ft or 4ft. Distance between Lighting/Diffusion layer is as follows:
4ft x 8ft BeeHive - 2ft
6ft x 6ft BeeHive - 2ft
8ft x 8ft BeeHive - 2ft
12ft x 12ft BeeHive - 4ft
12ft x 20ft BeeHive - 4ft
For custom orders, please send us the product name, dimensions, and pictures - if available - to email@example.com. Your request will then be sent to our design team, and a response will be sent back within 2-5 business days.
One year all parts and labor.
Yes, feel free to send us the product name, dimensions and pictures if you have any to firstname.lastname@example.org. Then we will send it to our design team and they will get you an answer within 3 business days.
You are welcome contact us through our contact page! We will be happy to assist you.
Yes, our warehouse/loading dock address is as follows: